• The ability to call from the customer card.
• Getting information about the client with the active call (by pressing the key combination "Ctrl+Q".
• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• preservation of the history of sms-messages received on our phone numbers in Binotel, as well as those sent from Binotel;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
• The state of user internal lines (active, talking, offline) on Binotel:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.
• Information about missed calls for a specified number of days, the organization of the chime.
• Synchronization with “Binotel” clients:
• regular unloading of modified and new customers to Binotel;
• transfer in "Binotel" binding the client to the manager.

• The ability to call from the customer card.
  

• Getting information about the client with the active call (by pressing the key combination "Ctrl+1").

• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• preservation of the history of sms-messages received on our phone numbers in Binotel, as well as those sent from Binotel;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
  

• The state of user internal lines (active, talking, offline) on Binotel:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.

• Information about missed calls for a specified number of days, the organization of the chime.

• Synchronization of BAS clients with “Binotel” clients:
• regular unloading of modified and new customers from BAS to Binotel;
• transfer from BAS in "Binotel" binding the client to the manager.

The solution is an additional functionality to the “Integration with Virtual ATC “Binotel” module, for configurations on managed and common forms:

This setting allows you to automatically send SMS messages if the details of the details or other document states have changed in the documents.

This solution will allow you to loop communication with leads and counterparties. Previously, call scheduling was implemented only for leads by hard statuses: Hot, warm, cold, hopeless.

But, many of our clients have their own interaction statuses and may be different for leads and counterparties. Therefore, we have added the "Interaction Statuses" reference book, where you can enter your own interaction statuses with contractors and leads and set (or not set) the cyclicality of contacts with clients for them.

• Downloading in BAS payment orders from the “Client-Bank” system upload files;
• Automatic counterparty search by EGRPOU codes;
• Automatic creation of new counterparties with filling in all available parameters (current account, EGRPOU code and others);
• Unloading of payment orders from BAS to “Client-Bank”; 
• Setting up an exchange with the “Client-Bank” of any bank;
• Automatic search for transactions: customer accounts, supplier accounts. (additional functionality, rating at the end of the page).

Automation of the process of organizing work with lost customers. Organization of the process to find out the reasons why the customer stopped buying our products. Returning a lost customer to Active.

Creating business processes in the BAS mode:

• prom.ua
• price.ua
• hotline.ua
• Yandex.Market

Uploaded data - prices, balances, any properties and characteristics.

Organization of work with commercial offers through a business process. 

Work with commercial proposals for automatically generated tasks in accordance with the Business Proposal business process. Funnel task fulfillment.

The business process organizes control on the formation of customer orders according to the established cycle for the counterparty. Examples of cycles: every month / week, every Thursday, every two weeks on Monday, every month, etc.

Business processes are automatically formed according to the established cyclicality for the counterparty or the counterpart's outlet, immediately starting and the process starts to run according to a predetermined pattern - the counterparty’s debt is checked, if there is no debt, the assigned order task is assigned to the assigned manager, the solution of which is assigned to amount of time. The manager will not miss this task, or she will be in overdue tasks, and his manager will be able to control it.

• The ability to call from the customer card.

• Getting information about the client with the active call(by pressing the "+" key on the numeric keypad.

• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information.
  

• Information about missed calls for a specified number of days, the organization of the chime.

• Synchronization of BAS clients with Phonet clients:
• regular unloading of modified and new customers from BAS to Phonet;
• transfer from BAS to "Phonet" of client binding to the manager.

• The ability to call from the customer card.
• Getting information about the client with the active call (by pressing the key combination "Ctrl+1").
• Saving the history of conversations in the customer card.
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
• The state of user internal lines (active, talking, offline) on StreamTelecom:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.
• Uploading customer orders from BAS to CRM StreamTelecom:
• the ability to synchronize the nomenclature of BAS and CRM "StreamTelecom".
• Information about missed calls for a specified number of days, the organization of the chime.
• Synchronization of BAS clients with StreamTelecom clients:
• regular unloading of modified and new customers from BAS to StreamTelecom;
• transfer from BAS in "StreamTelecom" binding the client to the manager.

Necessary requirements: The presence of integration with the New Mail.

Organization of transportation of goods to customers and transportation of goods from suppliers. Generating route sheets for drivers.