Loading BAS Call Tracking data: utm tags, from which page the call was made, time on the page, country, region, etc.
Solution functionality:
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Uploading Call Tracking data to BAS: utm tags, which page the call was made from, time on page, country, region, etc.
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Event report (phone calls) with Call Tracking data.
More details
Fig. 1. Document "Event" (phone call) downloaded from the Binotel virtual PBX with Call Tracking data.
Fig. 2. Document "Event" (Phone call). Jump by button "Go" to the "Telephony: Call Tracking Parameters" information register.
Fig. 3. “Virtual PBX” panel, “Call Report with Call Tracking Data” button.
The "Virtual PBX" panel is the main dialog form of the "Integration with Virtual PBX" module, located on the right side of the desktop.
Fig. 4. Call report with Call Tracking data.
Fig. 5. Call report with Call Tracking data. Next page on the right.
Fig. 6. Call report with Call Tracking data. Another page on the right.
Fig. 7. In the settings of the module "Integration with Virtual PBX" the flags "Download calls via Call Tracking" have been added.
Parameters returned from Binotel to BAS via Call Tracking
The parameters of this service are obtained during the execution of the scheduled task "Receive incoming call data".
The set of parameters is as follows:
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Google Analytics Client ID;
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Client IP address;
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City;
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The call was made from the page;
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Google Analytics Tracking ID;
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The customer visited the site for the first time;
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Мітка utm_campaign;
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Мітка utm_content;
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utm_medium tag;
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utm_source tag;
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utm_term tag;
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Organization;
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Staying on the site before making a call;
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Region;
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Website;
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Country.
Work on integration into the customer's configuration: 2600 UAH (2 hours * 1300 UAH).
Developer: LLC "NCT"
www.nct.ua
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Service station network in Dnipro
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Integration with Binotel;
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SMS mailing;
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automatic generation of requests from the website;
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statuses in repair requests and work orders.
Integration of "Binotel" telephony with "Alpha-Auto, edition 5" and other tasks for a service station network in Dnipro.
The client has 4 service stations operating in a single "Alpha-Auto, edition 5" database.
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