Our advantages
Work experience: over 22 years
More than 18,500 tasks and 450 large-scale projects were completed
A team of experienced specialists with more than 10 years of work experience
Over the years, we have established partnerships with more than 2,500 clients
Main directions of automation
CRM. Business-processes
- Organization of work in BAS on tasks, replacing phone calls between employees with tasks;
- The manager sees a list of active business processes, employees see tasks and their business processes.
- A graphic diagram of a business process, automatic task formation for users, a visual representation of what stage the business process is at;
- Setting deadlines for tasks and monitoring their implementation.
- Sales funnel for all stages of business processes - ideally helps to identify problems, at what stage are constant delays, where are tasks accumulating and additional resources are required.
Virtual ATC Integration
- Opportunity to call from a customer’s card to BAS.
- Opening a customer card with an active phone call.
- Conversation history in the client’s card, the ability to listen.
- Synchronization of BAS clients with virtual ATC clients, regular uploading of new and changed clients to virtual ATC.
- The visual state of internal telephone lines is who is On-Line, who is talking, who is Off-Line. Ability to transfer a call to another user.
Organization of SMS or E-mail mailings
Sending SMS messages from the configurations of the "BAS" line (or "UTP", "UPP", "UT 2.3", "UNF", "AlfaAvto" and any others).
- Sending SMS to counterparties, contact persons, users - manual sending, sending to a group of counterparties;
- Automatic SMS sending when documents are changed according to specified templates;
- Sending SMS to "Viber" with pictures, with attached files;
- Sending SMS through any providers: “Turbo SMS”, “Start Mobile”, “SoftLine Mobile Systems” and others.
We perform integrations regularly, more than 200 integrations in 9 years, we have many additional customized services for automation of mailing..
Transport logistics
- Organization of transportation of goods to customers and transportation of goods from suppliers.
- Formation of route sheets for drivers.
- Schedule and delivery plan.
- Control of time spent on transportation.
- TTN document.
Insurance and assistant companies
Full automation of assistance and insurance companies in the areas:
- Medical assistant;
- Technical assistance.
Integration with document management services (Vchasno, Comarch).
- Workflow with retail chains: Metro, Bill, Epicenter, Fora, Silpo and others.
- Workflow with Rozetka.ua.
Integration with cloud-based CRM
Exchange with cloud CRM "SalesDrive" (or "Bitrix24").
Exchange functionality:
- Loading transactions from CRM to the BAS database (or "UTP", "UPP", "UT 2.3") in real time;
- Two-way exchange of order statuses between CRM and BAS;
- Automatic creation of counterparties on the BAS side when loading a deal from CPM;
- Unloading goods and balances, taking into account reserves, from BAS to CPM;
- Loading additional characteristics of transactions into BAS from CPM: delivery method, source of information, sales channel, etc.
Medical companies
Full automation of medical clinics:
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Automation of patient records, doctors, hospital;
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Clinic administrator workplace.
Reviews
Insurance company "Providna"
IC "Providna" sincerely thanks LLC "NCT" for fruitful cooperation in the support of accounting systems of medical assistance and accounting.
Our cooperation began in the middle of 2020, and during these three years, your services have always met our requirements and contributed to the positive development of our company.
We express our sincere gratitude for this fruitful experience of cooperation.
Garant-ASSISTANCE LLC
LLC "NCT" has been cooperating with LLC "Guarantor-Assistance" in the framework of medical, technical assistance and accounting since the beginning of 2005.
For more than eight years of collaboration, NCT LLC has established itself as a reliable partner providing high-quality services.
Services provided as part of medical, technical assistance and accounting support correspond to the level of requirements of Garant-Assistance LLC in terms of the quality and speed of their provision.
The company management expresses its sincere gratitude for the cooperation and hopes that together we will be able to ensure and maintain continuous positive development in this direction.
