Return lost customers. Automatic classification of customers as “Lost”, organization of interaction with them
Automation of the process of organizing work with lost customers. Organization of the process to find out the reasons why the customer stopped buying our products. Returning a lost customer to Active.
Process organization sequence:
Production Wholesale Service station, car service, sale of spare parts and cars
Common forms Controlled forms CRM. Business-processes
Trade management Manufacturing enterprise management BAS Trade Management, редакція 3.2 Management of a small company BAS Integrated enterprise management Trade Management for Russia, edition 11