• The ability to call from the customer card.
• Getting information about the client with the active call (by pressing the key combination "Ctrl+Q").
• Saving the history of conversations in the customer card.
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
• The state of user internal lines (active, talking, offline) on StreamTelecom:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.
• Uploading customer orders from "1С:Підприємство" to SRM StreamTelecom:
• the ability to synchronize the nomenclature of "1С:Підприємство" and CPM "StreamTelecom".
• Information about missed calls for a specified number of days, the organization of the chime.
• Synchronization of "1С:Підприємство" clients with StreamTelecom clients:
• regular unloading of modified and new customers from "1С:Підприємство" to StreamTelecom;
• transfer from "1С:Підприємство" in "StreamTelecom" binding the client to the manager.

• The ability to call from the customer card.
• Getting information about the client with the active call (by pressing the key combination "Ctrl+1").
• Saving the history of conversations in the customer card.
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
• The state of user internal lines (active, talking, offline) on StreamTelecom:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.
• Uploading customer orders from "1С:Підприємство" to SRM StreamTelecom:
• вthe ability to synchronize the nomenclature of "1С:Підприємство" and CPM "StreamTelecom".
• Information about missed calls for a specified number of days, the organization of the chime.
• Synchronization of "1С:Підприємство" clients with StreamTelecom clients:
• regular unloading of modified and new customers from "1С:Підприємство" to StreamTelecom;
• transfer from"1С:Підприємство" in "StreamTelecom" binding the client to the manager.

• The ability to call from the customer card.

• Getting information about the client with the active call (by pressing the "+" key on the numeric keypad).

• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information.
  

• Information about missed calls for a specified number of days, the organization of the chime.

• Synchronization of "1С:Підприємство" clients with Phonet clients:
• regular unloading of modified and new customers from "1С:Підприємство" to Phonet;
• transfer from "1С:Підприємство" to "Phonet" of client binding to the manager.

• The ability to call from the customer card.

• Getting information about the client with the active call (by pressing the "+" key on the numeric keypad).

• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information.
  

• Information about missed calls for a specified number of days, the organization of the chime.

• Synchronization of "1С:Підприємство" clients with Phonet clients:
• regular unloading of modified and new customers from "1С:Підприємство" to Phonet;
• transfer from "1С:Підприємство" to "Phonet" of client binding to the manager.

• The ability to call from the customer card.
• Getting information about the client with the active call (by pressing the key combination "Ctrl+Q").
• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• preservation of the history of sms-messages received on our phone numbers in Binotel, as well as those sent from Binotel;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
• The state of user internal lines (active, talking, offline) on Binotel:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.
• Information about missed calls for a specified number of days, the organization of the chime.
• Synchronization of "1С:Підприємство" clients with “Binotel” clients:
• regular unloading of modified and new customers from "1С:Підприємство" to Binotel;
• transfer from "1С:Підприємство" in "Binotel" binding the client to the manager.

• The ability to call from the customer card.
  

• Getting information about the client with the active call (by pressing the key combination "Ctrl+1").

• Saving the history of conversations in the customer card:
• the ability to play a conversation recording;
• preservation of the history of sms-messages received on our phone numbers in Binotel, as well as those sent from Binotel;
• automatic filling of the source of information according to the established correspondence of our telephone numbers to the sources of information;
  

• The state of user internal lines (active, talking, offline) on Binotel:
• the ability to call another internal line;
• the ability to transfer the current active call to another extension.

Automatic work on the scheme Dropshipping.

Variants of work under the scheme Dropshipping:

• 1 option. The customer pays for us (online store);
• Option 2. The customer pays the supplier, and we (the online store) receive a bonus.

Setting up the distribution of SMS-messages from "1C:Підприємство".

Sending SMS messages with arbitrary text or by templates to the specified phone number or contact list.

Integration of "1С:Підприємство" with "Comarch EDI" with the following features:

• Download from "Comarch EDI";
• Load orders from networks - ORDER file;
• Upload to Comarch EDI;
• Uploading Order Confirmations - ORDRSP;
• Downloading invoice upload - DESADV file;
• Uploading the product catalog and its availability data - PRICAT file.
• Unloading serial numbers - file "Quotation", for the Rozetka (rozetka.com.ua).
• Unloading of the consignment note - file "DELNOT", for the Rozetka (rozetka.com.ua).
  

Integration of "1С:Підприємство" with "Comarch EDI" with the following features:

• Download from Comarch EDI;
• Load orders from networks - ORDER file;
• Upload to Comarch EDI;
• Uploading Order Confirmations - ORDRSP;
• Downloading invoice upload - file DESADV;
• Downloading the product catalog and its availability data - PRICAT file.
• Unloading serial numbers - file "Quotation", for the Rozetka (rozetka.com.ua).
• Unloading of the consignment note - file "DELNOT", for the Rozetka (rozetka.com.ua).
  

Functionality of the Lead Management module:

• Accounting for the lead database (potential customers).
• Automatic creation of lead cards when receiving calls from a virtual ATC;
• Automatic closing of lead cards;
• when creating a counterparty on the basis of the lead card (in this case, information from the lead card is transferred to the counterparty card);
• when saving the phone number indicated in the lead card in the counterparty’s card.

• Call history in the lead card.
  

• Lead synchronization with virtual ATC clients, uploading new or changed leads to the virtual ATC.

• Separation of leads by information sources.

• Lead Statistics Report. Classification by sources of information, by responsible managers. Indicators in the report: Conversion of leads to counterparties, number of events by leads, number of new leads. (as an additional solution: lead funnel (the sum of orders, sales, payments, profit)).

• Separation of leads by status - Hot, warm, cold, unpromising. 

• Creating tasks for users from the lead card.

Functionality of the Lead Management module:

• Accounting for the lead database (potential customers).
• Automatic creation of lead cards when receiving calls from a virtual ATC;
• Automatic closing of lead cards;
• when creating a counterparty on the basis of the lead card (in this case, information from the lead card is transferred to the counterparty card);
• when saving the phone number indicated in the lead card in the counterparty’s card.

• Call history in the lead card.
  

• Lead synchronization with virtual ATC clients, uploading new or changed leads to the virtual ATC.

• Separation of leads by information sources.

• Lead Statistics Report. Classification by sources of information, by responsible managers. Indicators in the report: Conversion of leads to counterparties, number of events by leads, number of new leads. (as an additional solution: lead funnel (the sum of orders, sales, payments, profit)).

• Separation of leads by status - Hot, warm, cold, unpromising.

• Automatic call planning by leader, depending on status (hot, warm, cold). For each status, the number of days through which the event is scheduled is set.

• Creating tasks for users from the lead card.